Refund Policy

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Returns
Our policy lasts 14 days. If you are unsatisfied with your item, you may request a refund within 14 days of purchasing.

To complete your return, we require a receipt or proof of purchase. Once your refund request has been received, you will receive an email to notify you that we have initiated the refund process. A credit will automatically be applied to your credit card or original method of payment, and shall reflect within a few days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at louise@justeasyrecipes.co.za.

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